MAKE THE SEASON MAGICAL
OR YOUR MONEY BACK
Make your home feel magical this Christmas. If your Seasonal House find isn’t quite right, you’re covered by our 30-day money-back guarantee.
Frequently Asked Questions
Everything you need to know about your Seasonal House order.
How long does shipping take?
Orders are typically processed within 1–3 business days. Once your order is on the way, you'll receive tracking information by email so you can follow your delivery.
Can I track my order?
Yes. As soon as your order ships, we'll send you a tracking link by email so you can follow your Seasonal House delivery.
What is your return policy?
We want you to love your Seasonal House finds. You can contact us within 30 days of delivery to request a return, and our customer care team will guide you through the next steps.
What if my item arrives damaged?
Please contact us with your order number and photos of the item. Our customer care team will review the issue and help you with the appropriate solution.
Can I change or cancel my order?
Contact us as soon as possible after placing your order. We'll do our best to make changes before your order enters processing or ships.
Will my order arrive in time for the holidays?
Holiday delivery times can vary depending on the item, destination and time of year. We recommend ordering early during busy seasonal periods. Tracking information will be provided as soon as your order ships.
Still have a question?
Contact us